How we Collect your Details
We may collect contact information when you give your consent by filling any of the forms on our website which include a Contact form, Franchise Enquiry form, Catering Enquiry form and Order Form.
What we CollectWe may collect the following information:
- Your name
- Contact information including email address and phone number
- Demographic information such as postcode
- Other information relevant to inquiries made through our site
- IP Address
What we do with the information we gatherWe require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping;
- We may use the information to improve our services;
- Where we have clearly stated and made you aware of the fact, and where you have given your express permission, except for where we have legitimate interests in doing so, we may use your details to send you information related to our services/products/newsletter through a mailing list system. This is done in accordance with the regulations named above.
Security and Retention of Data
We are committed to ensuring that your information is secure. For this purpose, we will not hold your personal data for any longer than is reasonable. Further, we have taken reasonable steps to protect your information against unauthorized access and against unlawful processing, accidental loss, damage and destruction. Nevertheless, any personal data submitted by you is at your own risk. We will not transfer your personal details to any third party for the purpose of direct marketing without your permission. We use certain third-party service providers who may have access to your personal data so that they can provide services to us. When this occurs, we have a data protection compliant contract in place with these third parties.
Online Payment with Burger Shack
In order to make an online payment to us, you are required to mandatorily fill the form with all the correct information. You shall not provide, update or share any information which belongs to someone else to which you do not have any right to use or is misleading in any way.
A user isn’t required to create an account to make the payment. The payment form will generate the request for processing the payment and not collect the payment directly.What Information do we collect through the form?
- Contact details
- Email ID
- Invoice Details
- Credit/Debit Card details (if you select it as your payment method)
The collected data will be stored securely to ensure its security.What we do with the information?
The information is stored for processing the payment and we are not storing the entered card details with us. We do not share any of the information received through payment form with any third parties.
Measuring Website Usage (Google Analytics)
We use Google Analytics software to collect information about how you use this website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.Google Analytics stores information about:
- The pages you visit
- How long do you spend on each page
- How you got to the site
- What you click on while you’re visiting the site
- Your behavior on the website
Downloads & Media Files
Any downloadable documents, files, or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party antivirus software or similar applications. We accept no responsibility for third-party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third-party antivirus software or similar applications.
External Website Links & Third Parties
Social Media Usage
While we may have official profiles on social media platforms, users are advised to verify the authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the relevant resources.
Website Analytics & Targeted Advertisement
We may store the collected information of users in our database for as long as it is necessary. Additionally, Google will save the users’ data for 14 months from the date of their last session. If you want us to delete your information saved in our database, please contact us using any of the contact methods mentioned on the website.
Burger Shack connects tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network.
If you would like to stop seeing such advertisements, you can opt-out using the Ads Preferences Manager.
You can also download the Google Analytics opt-out browser Add-on here.
Please note that you will continue seeing the generic ads.
Burger Shack uses third party support which includes Bento Order Delivery Service. Your personal information may be collected, maintained, and used by these third parties as mentioned in their privacy policies.
The EU and the US Privacy Shield Framework
We comply with the EU and the US privacy shield principles and take full responsibility for the processing of personal data that we receive from our users, subjected to the Privacy Shield Framework. The user has full right to access, delete or update his or her information shared with us and can simply do so, by writing an email for the same to our support team. In an unavoidable situation, we may be compelled to disclose personal data to comply with lawful requests by public authorities.
If you don’t want to receive promotional materials from us, you can opt-out at any time by sending an email to firstname.lastname@example.org.
We may buy or sell a company or a property. In case we sell a business, we may transfer some or all of your information as a part of the sale so that you continue to receive the service being provided to you or for any other business purposes.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.